Mitra Furnitures
Dear Adam
I apologise for the annoyance that this may have caused to you. The company
is actively working to improve service levels and your feedback has proved to
be invaluable.
Mitra Furnitures
Cihamplas Road 21 Bandung
Tel/Fax (026) 22352449
19 April 2010
Dear Adam
I was most concerned to receive your letter dated 18 April 2010
Respond to each issue raised in this part of your letter,
The company aims to consistently deliver a professional service to our
customers and I would like to state that on this occasion the level of service
you received was unacceptable.
Thank you for bringing this matter to my attention and that you will have no
further cause for any complaint in relation to our service.
I apologise for the annoyance that this may have caused to you. The company
is actively working to improve service levels and your feedback has proved to
be invaluable.
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